Viewing and Managing Orders

The Orders page is the operational center of Order Management System: find the orders that need action, inspect their details, and work them through fulfillment.

Bulk actions

The toolbar of the Orders page offers three bulk actions:

• Import — create orders from existing payments; see Importing orders.
• Export — download the filtered orders as a file; see Export and bulk fulfill.
• Bulk Fulfill — mark many orders as shipped from a file; see Export and bulk fulfill.

Adding items to an order

While an order is still Unfulfilled, you can merge items from additional payments into it — for example, when a customer places a follow-up purchase after the bundling window has closed and you want to ship everything together.

1. Open the order and choose Actions > Add items.
2. Paste up to 10 payment IDs (pay_…), one per line.
3. Click the confirm button. Each payment's offer-matched line items are appended to the order.

Every added payment must share the order's customer and currency, must be succeeded and not reversed, and must not already have order items elsewhere.

Next steps

• Cancel items that will not ship.
• Export orders or bulk fulfill them with your logistics provider.