Rebills report
The Rebills report shows your rebills — subscription renewals charged without the customer present — and what became of them each day: how many were approved and how many declined, and the money on each side. Choose it in the Report menu of Explore.
How rebills are counted
A rebill counts once a day, however many invoices it pays: as approved on the day it was authorized, and as declined on any other day an attempt at it was declined. A rebill declined one day and approved on a retry the next is declined on the first day and approved on the second. A day already past does not change when a later retry succeeds.
The date range selects rebills by the day they were approved or declined, in your timezone. Over a date range of several days, a rebill counts once on every day it was approved or declined.
Measures
| Measure | What it counts |
|---|---|
| Rebills | Rebills approved or declined, each counted once a day: on the day it was approved, and on every day it was declined. |
| Successful rebills | Rebills approved, each on the day it was authorized. A rebill authorized and not yet captured counts, and so does one refunded, charged back or cancelled later. |
| Declined rebills | Rebills declined and not approved the same day, each counted once on every day it was declined. |
| Soft declines | Declined rebills that may still be approved on a retry: the decline was a soft decline. |
| Won't recover | Declined rebills that a retry with the same payment method will not approve: the decline was a hard decline, or no authorization could be attempted. |
| Success revenue | The amounts of successful rebills, before refunds and chargebacks. |
| Declined revenue | What the declined rebills asked for: each one's amount on every day it was declined. A retry may ask for a different amount than the first attempt did. |
Soft declines and Won't recover add up to Declined rebills.
Breakdowns and filters
The Breakdown column says whether you can choose the entry in Break down by, and the Filter column whether you can filter on it.
| Name | Breakdown | Filter | What it means |
|---|---|---|---|
| Outcome | Yes | Yes | Approved on the day the rebill was authorized; Declined on a day an attempt at it was declined and it was not approved. A rebill declined on one day and approved on a later one is under both, each on its own day. |
| Decline type | Yes | Yes | How the day's last declined attempt was declined: Soft decline, Hard decline or Not attempted. An approval has no decline type and is under none, so a filter on any decline type leaves approvals out. |
| Currency | Yes | Yes | The currency the rebill was charged in. |