# Importing Orders

Import creates orders retroactively from payments that already exist. Use it when an order was never created automatically — most commonly because the payment event did not reach Order Management System — or when you enable Order Management System after you have already been taking payments.

## Importing

1. In the **Orders** view, open **Orders** and click **Import**.

2. Choose a mode:

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   * **Separate orders** — one order is created per payment.
   * **Combined order** — the items of all listed payments are merged into a single order. All payments must belong to the same customer and use the same currency.

3. Paste the payment IDs (`pay_…`), separated by new lines, commas, or spaces. Up to 100 payments can be imported at once.

4. Click **Import**.

Payments are read exactly like [automatically created orders](https://docs.odus.com/docs/guides/order-management/how-orders-are-created.md): only line items whose product is marked **Shippable** become order items.

note

The [bundling window](https://docs.odus.com/docs/guides/order-management/how-orders-are-created.md#order-bundling) does not apply to imports. The grouping is exactly what you choose — one order per payment, or one combined order.

## Eligibility

Each payment must:

* be succeeded,
* not be reversed or chargebacked,
* not have failed capture,
* not already have order items in the system, and
* contain at least one line item whose product is marked **Shippable**.